Anyone ran into this? Domain disabled by Verisign claiming lack of payment...

[Jerry Feldman]

Rick Zach had this problem with BostonUserGroups.com. It took him a while 
to get this straightened out including a cancellation of the domain name 
for a few days. 

On 27 Sep 2002 at 14:54, Hewitt Tech wrote:

> I guess I may have made a mistake in setting up a web site. I found a low
> cost hosting service called HostSave. I had them register my domain name
> (two years) and they charge $7.95/month for web site hosting. I did all this
> June 18th of this year. About a month ago I got an email from Verisign
> claiming my domain name was expiring and I needed to renew with them! I sent
> the email to HostSave and they said there was an error in Verisign's
> database and that my domain name was registered through 2004. Then early
> this week I got another Verisign (Network Solutions) email telling me that
> my domain name had been disabled for lack of payment. I called them and they
> claim that although HostSave is a partner of theirs, that they haven't been
> paid. Of course Verisign wants $35 for a one year domain registration. They
> re-activated the domain name and my web site shows up at the web hosting
> service site with all my files intact.
> 
> I've sent 4 emails to HostSave so far over the last 4 days with no response.
> 
> This isn't a matter of life and death. I can live with the domain name going
> off the air for a brief time if that is necessary while this is sorted out.
> 
> But in researching this problem I find that many folks have had bad
> experiences with Verisign. I'm really loath to pay them for something I've
> already paid someone else to do. In fact I'm thinking about just
> transferring the domain to another registrar, letting the hosting service
> carrry the site for the pre-paid year and then re-hosting with someone more
> reliable.
> 
> Any thoughts? I'd also love to report these people to the responsible
> parties.
> 
> -Alex
> 
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-- 
Jerry Feldman <gaf at blu.org>
Associate Director
Boston Linux and Unix user group
http://www.blu.org PGP key id:C5061EA9
PGP Key fingerprint:053C 73EC 3AC1 5C44 3E14 9245 FB00 3ED5 C506 1EA9