FYI: Comcast/Attbi users

[Jefferson Kirkland]

Ok, what I find really funny is that a couple of months ago, I had an issue 
with my email and when I called, it was Comcast (as expected).  The guy who 
assisted me informed me that everyone had already been sent email and snail 
mail correspondence.  This was February, and I have STILL yet to see 
anything from them.
Has anyone seen any such notification?  It is supposed to have the changes 
you need to make, including new server names and such.  If someone has 
received it, could they possibly post all of the new server names and 
whatnot that we will need?  ( including POP, SMTP, and News servers).

Thanks!

Jeff Kirkland



At 12:28 PM 4/2/2003 -0500, Bob Bell wrote:

>"Don't ask; won't tell", but here's some info for Comcast/Attbi users.
>Please consider it a heads up and be cautious about contacting Comcast
>about it -- I don't want to get my source in trouble.
>
>
>CONFIDENTIAL: FOR COMCAST INTERNAL USE ONLY
>
>
>
>Overview: comcast.net domain migration update  (Covered in the Field LOB 
>meetings in detail this month)
>
>We are beginning the process of migrating all subs to the comcast.net 
>domain and transitioning both Classic and New Comcast customers to the 
>upgraded Comcast website and e-mail services.
>
>Customers will be still able to receive all e-mail sent to their attbi.com 
>e-mail account through 2004, It's important for you to know that after 
>they migrate the customers out-going Email will be sent from their new 
>Comcast.net accounts.  Mail addressed to either username at attbi.com or 
>username at comcast.net will be transparently delivered to the same mailbox.
>
>During the transition we are reserving their 
>yourcurrentusername at comcast.net for them to begin using immediately after 
>they complete the transition to Comcast High-Speed Internet as well as up 
>to seven e-mail accounts (one more than they have now).  A small group of 
>customers may need to change their current username, but they will have 
>the opportunity to select a new one.  We will be sending more information 
>to customer's attbi.com e-mail addresses in the coming weeks on how to 
>easily set up and begin using their comcast.net e-mail accounts
>
>
>
>Dear AT&T Broadband Internet customer,
>
>
>
>Welcome to Comcast.  As the new company serving your Internet needs, we 
>know we'll have to work hard to prove to you we are unlike any cable 
>company you've ever had.
>
>
>
>Since 1963, Comcast has been proving just that to the people we serve all 
>across the country.  We've done it by focusing on one principle: commitment.
>
>
>
>Commitment to new products
>
>Commitment to better service
>
>Commitment to connecting our customers to more of the things they love most
>
>
>
>So you're going to be seeing some great changes very soon.
>
>
>
>For starters, we're going to provide you with an improved high-speed 
>Internet experience.  Comcast offers a lightning-fast, reliable 
>connection; the same you've experienced with your AT&T Broadband Internet 
>service, combined with a host of new, exciting features and enhancements 
>to make your Internet experience even better.
>
>
>
>We know your first concern may be about changing your e-mail 
>address.  That's why we've started off by making sure you will be able to 
>receive all e-mail sent to your attbi.com e-mail account through 2004.  At 
>the same time, we'll reserve yourcurrentusername at comcast.net for you to 
>begin using immediately after you complete the transition to Comcast 
>High-Speed Internet as well as up to seven e-mail accounts (one more than 
>you have now).  A small group of customers may need to change their 
>current username, but they will have the opportunity to select a new 
>one.  We will send more information to your attbi.com e-mail address in 
>the coming weeks on how to easily set up and begin using your comcast.net 
>e-mail accounts.  Stay tuned for more exciting feature announcements.
>
>
>
>Don't worry about going through this alone.  We are working on automated 
>tools to allow you to set up your new services in a snap.  And when you 
>need help, we'll be there. We have 24-hour/7-day-a-week live technical 
>support, online e-mail and chat, and automated support tools.
>
>
>
>Now all these improvements will not happen overnight.  It's going to take 
>time.  That's why we're already hard at work to ensure your Comcast 
>High-Speed Internet experience is the best it can possibly be.
>
>
>
>We hope you'll give us a chance.  Because in the end, we know we can 
>change the way you think about your cable company.  And we're not just 
>saying that.
>
>
>
>We're going to prove it.  (LINK TO COMCAST.NET )
>
>
>
>Sincerely,
>
>
>
>Comcast Corporation
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