where to buy a new system.

[Bill McGonigle]

On Nov 29, 2005, at 01:28, Benjamin Scott wrote:

>   Certainly.  Everybody's different.  But this started up around 
> somebody looking for good Linux box, which is already *way* outside 
> the "typical SMB customer".

My point being we shouldn't be thinking like that.  It's a barrier to 
adoption.  A good Windows box can be a good Linux box if we buy the 
right one.  That's the tricky part.

>> and swap out failed PC's at the assumed 18% rate.
>   If that's the case, why do they need a support contract?

So they can have 1/3 FTE of IT support who can slap down a new box, 
PXE-boot it and call Dell to come deal with the failed hardware.

-Bill

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