OLPC Crisis: Customer Data Lost

Kent Johnson kent37 at tds.net
Fri Feb 22 17:19:11 EST 2008


Bill McGonigle wrote:
> Update.  I got this e-mail:
> 
>> Dear Donor,
>>
>> Please accept my apologies for the delay in receiving your XO  
>> laptop.  Give One Get One was such a phenomenal success that we  
>> over-taxed our order processing and payment systems.  Demand  
>> exceeded supply.    Additional XO laptops are being built now and  
>> will be delivered in 30 to 45 days.  If you wish to reconsider your  
>> contribution in the face of this delay, we will issue a refund to  
>> you.  We have set up a dedicated phone line for these requests.   
>> The number is 1-800-201-7144. In the meanwhile, please know that  
>> laptops are in the process of going to Mongolia, Cambodia,  
>> Afghanistan, Rwanda and Haiti as part of the "give one" side of the  
>> equation.  Fortunately, OLPC's mission of getting laptops to the  
>> children in these countries has not been delayed.

So they can ship the second computer you bought to Mongolia, without 
being paid for it, but they can't charge you and ship one to New 
Hampshire. Sheesh. What a slap in the face!

My daughter is very happy with our Eee PC. We are both sitting by the 
warm stove with our respective laptops, reading email and browsing the 
web...

Kent


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