OLPC Crisis: Customer Data Lost

Thomas Charron twaffle at gmail.com
Thu Jan 24 17:07:50 EST 2008


On 1/24/08, Bill McGonigle <bill at bfccomputing.com> wrote:
> On Jan 24, 2008, at 16:53, Thomas Charron wrote:
> >   I'm kinda speechless.  And some of the people lost have already
> > paid for them?
> Yes, payment is made upon order.  If this is true, it might turn out
> to be extra work for OLPC, but only people who have lost their credit
> card statements from their order are likely to have any problems.
> OLPC won't allow itself to be seen as fraudsters, and contract law is
> still well intact, and I don't think they want to be continually in
> small claims court.

  I wasn't insinuating fraud at all.  Simply mismanagement.  And if
thay couldn't manage to handle something as simple as basic customer
information, what on earth would lead people to believe they can
manage the logistical concerns of worldwide distribution of tech
products?

-- 
-- Thomas


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