Laptop HD repair/recovery question

[Alan Johnson]

On Mon, Nov 17, 2008 at 4:47 PM, H. Kurth Bemis <kurth at kurthbemis.com>wrote:

> They recovered the data. 100%.  I would have figured the drive (and
> data) was destined for the green monster (dumpster) with the damage I
> saw.  DriveSavers can do some amazing work.


Yes, DriveSavers has an excellent reputation and a great marketing
department.  I would probably send my million $ data there as well, but it I
think they are very pricy from a competitive stand point.  Aero is not
likely to make things worse and if they do, it is highly unlikely that it
would matter to ESS.  Both offer flat rates and charge nothing if you don't
get the exact data you want.  The deal I got from ESS was if they get all
but one file, and it is a file I really want, I pay nothing.  Of course, if
you don't pay, you don't get any of the data either, but they will tell you
what was recovered before they charge you anything.

Again, I'm sure DriveSaver's is as good as any other service, if not the
best, but it is worth mentioning that most of the examples in their extreme
museum <http://www.drivesavers.com/fun/museum-of-disk-asters.html> are not
likely to have caused physical damage to the magnetic media.  The drive I
sent to ESS has suffered a massive head crash and I proceeded to scratch the
hell out of the platters while trying to get the data off the drive myself.
I only started looking for recovery services once the drive stopped spinning
up altogether (nasty noises while it tried though).  That's some seriously
scratched media.  They only thing I can think of that would be worse is if
the platters had been cracked for warped in some way.  ESS got 100% of my
data back.
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