Android printer recommendations

Benjamin Scott dragonhawk at gmail.com
Thu Dec 16 15:47:40 EST 2010


On Thu, Dec 16, 2010 at 11:44 AM, Jerry Feldman <gaf at blu.org> wrote:
> Generally, I can expect an HP ink-jet printer to last longer.

  I used to swear by HP printers, and recommended nothing else for
longer than a decade.  Their quality took a nose-dive circa 2006.  Bad
designs, cheap construction, early failures.  Their software was
worse: Bloated, slow, unstable.  Driver problems would frequently
knock out several unrelated HPs on our network at once.  Security
exposures due to bugs (thus requiring regular patches to keep
computers secure -- for a *printer driver*).  Security exposures by
design (reporting user activity back to HP).  Their customer support
became completely non-responsive, to the point of not honoring their
warranties.

  I actually called their sales side to complain, and eventually ended
up talking to someone who identified themselves as the Regional
Manager for Customer Support, North East Region, or something like
that.  After explaining all my complaints (I had documentation), I
told her I didn't see any reason to stay with HP.  Her response was to
agree; she wouldn't recommend HP, either.

  I haven't bought an HP printer since.

  We've been buying Lexmark for monochrome laser printers.  They're
price and spec equivalent to HPs.  The design is okay; not great, but
good enough.  Their software is compact and well-behaved.  Their
support is not great but they'll at least try to help.

  Bought a few Xerox Phaser 6280 DN color laser printers.  They're
everything printers should be.  Highly recommended.  I wrote a
comprehensive review; a copy should be in the list archives.

-- Ben


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