[OT] Small business/SOHO accounting

[Alan Johnson]

On Mon, May 10, 2010 at 3:17 PM, Bill McGonigle <bill at bfccomputing.com>wrote:

> On 05/10/2010 03:06 PM, Benjamin Scott wrote:
> > For this user, traditional software and web services are both
> > acceptable.
>
> maybe QuickBooks online then?
>

I've had great experience with QBOE except for the pricing and the Windows
only support.  They support Firefox now, but still only on Windows.  But
that doesn't bother you and even the price isn't really terrible at a couple
of hundred a year for 2 or 3 users, plus an accountant.  It is not enough to
motivate me to migrate to some thing else yet.

Intuit in general does have sucky support, IMHO, but the QBOE support is
fantastic.  I have had several interactions with them.  They were always on
the ball and make an effort to get in touch with you within a hour of your
request.  Follow up and response time is quick and they are quick to pick up
the phone, which you can ignore if you would prefer to proceed by text.
They have helped me track down very obsure problems even with the merchant
account. Plus the context sensative on-line has basically taught me
accounting and bookkeeping: very well written.

No ESL or accent problems so far.
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