Advice on giving constructive criticism.

[Joshua Judson Rosen]

"Ken D'Ambrosio" <ken at jots.org> writes:
>
> Hi, all.  As you've noted, I recently kicked the tires on a bunch of
> videoconferencing solutions.  The one that was the biggest disappointment was
> Openmeetings; it seemed to have a lot going for it, an incredibly active
> developer community, and that it was going places.  But...

[... list of `broken documentation' issues...]

> I'd like to bring their attention to some of these issues, but when I
> started drafting the e-mail in my mind, it began to sound an awful lot like
> "Your product sucks so I went with something better," which might, shall we
> say, be counter productive.
>
> Suggestions on how to approach this?

Do they have a public bug-tracker?

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