Delayed mail from GNHLUG?
Tom Buskey
tom at buskey.name
Wed Dec 12 10:09:40 EST 2012
On Tue, Dec 11, 2012 at 1:02 PM, <t.littlefield at comcast.net> wrote:
> True... but I always thought it was a massive faux pas for a SysAdmin to
> actually admit it was his mistake. It's never the admin's fault, some user
> did something bad. I'm sure if Ben reviewed the logs closely enough, he
> could finger point.
>
No, a sysadmin should never cover up mistakes. Otherwise you end up trying
to troubleshoot and fix the wrong problem. We're all human and learning
how these systems break (which is rarely documented, even internally) so
mistakes happen.
Obviously Ben is a good sysadmin (from how well the site runs) and a great
sysadmin for figuring out and exposing the root cause so it could be
fixed. If any of us are running the GNHLUG mailman server, we have shared
knowledge. Great sysadmins help create more sysadmins. Good ones just
keep systems running.
Thanks Ben!
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