<div dir="ltr"><div>We use KnowledgeOwl and Atlassian Confluence.for our dev/product documentation, wiki and knowledge base.</div><div>Confluence is easily integrated with Jira if they currently use Jira for software development.</div><div>KnowledgeOwl is good at publishing docs for public or private consumption. <br></div><div>Neither is OpenSource but they are convenient and easy to use.</div><div><br></div><div>I hate to mention it because I loathe MS Sharepoint with much passion -but- SP is probably a quick solution if they already pay for O365.<br> </div><div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><br></div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature">Regards,<br>-- Joel<br><br></div></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Nov 28, 2022 at 10:34 AM jsf <<a href="mailto:jfreeman@gmail.com">jfreeman@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div style="font-family:monospace" class="gmail_default">Hubspot? zohoCRM? just a couple of reccos. <br></div><div style="font-family:monospace" class="gmail_default"><br></div><div style="font-family:monospace" class="gmail_default">Good luck!</div><div style="font-family:monospace" class="gmail_default"><br></div><div style="font-family:monospace" class="gmail_default">J.</div><div class="gmail_default" style="font-family:monospace"><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Nov 28, 2022 at 10:32 AM Ken D'Ambrosio <<a href="mailto:ken@jots.org" target="_blank">ken@jots.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Hey, all. My wife's taken a new(ish) job, and is the tech pubs manager <br>
at a company in upstate NY. (She's 100% WFH with occasional visits to <br>
company offices.) And they really need a way that "customers" -- both <br>
internal and for-real paying customers -- can interact with their <br>
documentation, access files, and file tickets. Salesforce is the biggie <br>
here in CRM-land, of course, but it costs a boatload, and, for what she, <br>
specifically, is doing, is likely overkill. If you've had exposure to a <br>
CRM solution, AND a vendor that can offer support, I'd be happy to pass <br>
suggestions on. Open Source is winning, but the key "feature" is <br>
someone who can hand-hold during install, and be available post-install.<br>
<br>
Thanks!<br>
<br>
-Ken<br>
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</blockquote></div><br clear="all"><br>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div>new email: <a href="mailto:jfreeman@hey.com" target="_blank">jfreeman@hey.com</a></div><div><a href="https://joshuasfreeman.me/" target="_blank">https://joshuasfreeman.me</a><br></div><div><br></div><div><a href="http://www.linkedin.com/in/jfreeman" target="_blank"><img src="https://static.licdn.com/scds/common/u/img/webpromo/btn_viewmy_160x33.png" alt="View Joshua S. Freeman's profile on LinkedIn" width="160" height="33" border="0"></a><br><br></div></div></div></div></div></div></div></div></div>
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