Ticket tracking/help desk software?

[Erik Price]

Ken D'Ambrosio wrote:
> Hey, all.  I'm looking for what is rapidly beginning to look like the Holy
> Grail: a fairly easy-to-use, understandable ticket tracking package with a
> few key features:

I'm not sure if it offers default assignees, but RT is what my sysadmin 
uses.  It is dead-simple from an end-user perspective, and of course 
with Gentoo not that hard to set up (emerge RT I guess).

http://bestpractical.com/rt



Erik