OT: Register.com scam

Greg Rundlett greg at freephile.com
Tue Nov 18 10:37:02 EST 2003


In case you might consider registering a domain through register.com, 
you should be aware that they are completely incompetent at performing 
basic registry services, while they excel at schemes to grossly 
overcharge and/or extort money from their customers.

I accidentally registered a domain through register.com a few years ago 
because they setup a promotion with Staples.com.

Long story short, they just deleted my domain without notice, and tried 
to get me to pay $235 to 'recover' it from them.  No notifications of 
renewal or expiration were ever sent to my valid email address which 
they had on record.  They are apparently aware of this basic operational 
flaw, because their representative volunteered to waive the $200 service 
fee because mine was a 'Staples.com' account.

Of course, I still had to pay $35 for one year of registration (since 
they had my domain hostage in 'delete' status), and for the priviledge 
of having my domain go down for over a week.  Actually, they are 
probably cooking their books too, or at least covering up their 
fraudulent practices.  They said they would have to charge me the full 
$235, and then issue a credit for the $200.  Come to think of it, I 
wonder why I should trust them to refund the $200.

Caveat Emptor

-- 
Greg Rundlett
FREePHILE
We are 'Open' for Business
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http://www.freephile.com
(978) 270-2425
Kaufman's First Law of Party Physics:
	Population density is inversely proportional
	to the square of the distance from the keg.





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