[OT] GoDaddy feedback

[Bill McGonigle]

On Jun 2, 2005, at 18:07, Randy Edwards wrote:

> Since the list is a bit slow, I'm curious to hear if
> others think I am way over the top or off base on this:

What I noticed most from GoDaddy was when they charged my credit card 
for a domain I had let expire.  It was a 1-shot throw-away domain (and 
GoDaddy was cheap at the time) so I certainly wouldn't have asked for 
any kind of auto-renewal, but maybe it was hidden in the small print at 
the time (I don't believe it but I'll allow it).

Anyway, the point I was getting to is getting the situation rectified 
was about 4 hours of e-mailing clueless salesdroids who don't 
understand anything about DNS and certainly don't read customer 
correspondence.

Contrast that with a call to EasyDNS where a tech picks up the phone in 
the data center, or the overall nice web GUI dyndns.org offers, and I 
can't see the point of ultra-cheap domain registrations.  Those were 4 
non-billable hours for anybody following along.

-Bill
-----
Bill McGonigle, Owner           Work: 603.448.4440
BFC Computing, LLC              Home: 603.448.1668
bill at bfccomputing.com           Mobile: 603.252.2606
http://www.bfccomputing.com/    Pager: 603.442.1833
AIM: wpmcgonigle                Text: bill+text at bfccomputing.com

For fastest support contact, please follow:
http://bfccomputing.com/support_contact.html