Domain Registrar Woes

[Python]

On Wed, 2005-11-16 at 12:03 -0500, Thomas Charron wrote:
>   Did they say WHY it was put into that state?  The Registry can take
> it OFF hold for you.
The registry, PIR.Org insisted that I had to deal with the registrar,
AIT.
>  
>   If it's paid up, which it appears to be, tell em you want it fixed
> in the next 24 hours, or taken off hold in 24 hours, or you A) Show up
> with machine guns, 
Can I hire you to go with the guns.
> or B) Show up with Lawyers with machine guns.  ;-)
Please arrange.
> 

This is the last info I got from AIT this morning.  I finally googled an
email address to a real person at AIT - as opposed to email bots.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
AIT disagrees with PIR's assessment of the situation.  The Registry
claims to have received a notice from us asking that several hundred
domains be deleted.  That's not how AIT systems work; deletions are a
manual process that cannot be executed en masse.  

I realize this does nothing to alleviate your issue, but I want you to
have an understanding of what's going on.  We have asked the Registry to
restore the affected domains, but it refuses to admit wrongdoing and
insists on restoration fees before doing so.  Our fallback position is
to register secondary domains that point to the main website so affected
customers get relief.   
<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

So far as I know, the restoration fee is $6.  I'm quite annoyed and have
told both sides that this is ridiculous.  Just bill us the $6 and put
the domain back on the root servers!

No reply to that yet.  I was a bit sarcastic.  I may yet ask you to
supply the heavy fire power.


>   Thomas
> 
>  
> On 11/15/05, Python <python at venix.com> wrote: 
>         I help run the domain HowsYourHealth.Org
>         I reported the problem to AIT on Saturday.  The registrar, AIT
>         Domains 
>         insists that they are doing everything possible to get us back
>         on-line.
>         pir.org (Public Internet Registry) has been sympathetic, but
>         insists we
>         need to work through the registrar.  I've filed a grumble with
>         the 
>         Internic and am hounding AIT, but this is taking a
>         ridiculously long
>         time to get resolved.
>         Is there anything else to be done?
>         Since the domain is on HOLD, I can not transfer it to a
>         different
>         registrar.
>         
-- 
Lloyd Kvam
Venix Corp