Ticketing System Suggestions

[Mark Komarinski]

On Wed, Nov 23, 2005 at 11:58:30AM -0500, Travis Roy wrote:
> We've been using Request Tracker for close to a year now, but it's not 
> really working out for us. Can somebody suggest something, here are the 
> requirements.
> 
> Must be SIMPLE and easy to use. The less complicated the better.
> 
> Must work with email. As in you don't -need- a web interface.
> 
> Separate queues would be nice, but not required
> 
> Mostly stuff would happen via email, the web interface would be more for 
> looking up history on tickets.

Sounds like you described RT.  What's wrong with it?

-Mark
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 189 bytes
Desc: Digital signature
Url : http://mail.gnhlug.org/mailman/private/gnhlug-discuss/attachments/20051123/8781e63f/attachment.bin