Ticketing System Suggestions

[Ben Scott]

On 11/23/05, Travis Roy <travis at scootz.net> wrote:
> We've been using Request Tracker for close to a year now, but it's not
> really working out for us. Can somebody suggest something, here are the
> requirements.

  I have no idea if this is what you want, nor have I ever used it
[1], but a recommendation for this just came across the isp-tech
mailing list[2]:

http://www.osticket.com/

[1] In other words, this referral is backed up by slightly less
analysis then the Google "I'm Feeling Lucky" button.
[2] http://isp-lists.isp-planet.com/isp-tech/

-- Ben "Opinions are like anuses.  Everybody has one, and they usually
stink." Scott