Software search

[Neil Schelly]

Request Tracker immediately comes to mind for the trouble-ticketing system.  
I've been using it a couple months now and it's great for that.  As for the 
datalogging->graphing program, I don't have any suggestions.  But I use 
Nagios for system monitoring, which can certainly do the datalogging part.  
It's nothing very presentable, but I'm sure anyone with a little graphics 
cleverness can program up a couple of nice SVG generators for the logs.
-Neil

On Tuesday 17 January 2006 12:11 am, mike shlitz wrote:
> Hi,
>
> I'm interested in recommendations/opinions of two
> types of software, something that can be used to
> generate "trouble tickets" and another that can take
> log data from server/network feedback and arrange it
> into a nice report format suitable for sending to a
> customer.  Any advice or caveats would be greatly
> appreciated.
>
> Thanks,
>
> Mike
>
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