Software search

[Tom Buskey]

On 1/17/06, mike shlitz <mshlitz at yahoo.com> wrote:
>
> Hi,
>
> I'm interested in recommendations/opinions of two
> types of software, something that can be used to
> generate "trouble tickets" and another that can take
> log data from server/network feedback and arrange it
> into a nice report format suitable for sending to a
> customer.  Any advice or caveats would be greatly
> appreciated.



I've been happy with 'Big Sister' for system monitoring with graphs of
historical data.  It's not bad on alerting either.

I've used Nagios which is good for alerting, but IMO really lacks on the
historical graphs beyond running/not running.

I've also used Cricket to do the graphing.  Like Big Sister, it uses RRDtool
for data collection/graphing.  It doesn't have an agent to install on remote
systems.  It can use SNMP also.  Because of the agent, I think Big Sister
gathers better data.



--
A strong conviction that something must be done is the parent of many bad
measures.
  - Daniel Webster
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