Anybody (else) get ping'ed by Comcast about Port 25 emailing?

[Bruce Dawson]

I've had similar experience. I don't think Comcast can tell the
difference between a joe-job and real spam.

I gave up pestering them and am just sending all outgoing email through
a VPN to one of our servers in Manchester.

--Bruce

Dan Miller wrote:
> I've called Comcast (when I had them) before on this very issue. Ask for 
> the security department, and then start asking for evidence. Since their 
> email states (and they state on the phone) that they closed the port 
> because it looked like you were spamming and have a virus.
>
> I would always ask for the date and time of when the emails were sent 
> that made it look like I had a virus. They always stated that they 
> didn't have any. I would then lay into them stating that you are closing 
> my port (tied to the account and modem) with no evidence that I have a 
> virus. They would then state that the port was closed because of the emails.
>
> This would go on a few times until I would state "So you accusing me of 
> spamming, but have no evidence of such." Comcast would reply no, so I 
> would ask for them to either A) produce evidence that I have a virus or 
> B) open up port 25.
>
> Usually at this point, they would concede and in a few minutes they will 
> come back on the line with port 25 being reopened. After a few minutes, 
> the modem will update its file, and everything will be kosher again..
>
> I would never back down, and would always get port 25 reopened.
>
> Every time I received these emails, all I had running was Linux with a 
> customized iptables script, so chances of a virus are virtually nil.
>
> Good luck.
>
> Dan
>
>