Anybody (else) get ping'ed by Comcast about Port 25 emailing?

[Dan Miller]

I've called Comcast (when I had them) before on this very issue. Ask for 
the security department, and then start asking for evidence. Since their 
email states (and they state on the phone) that they closed the port 
because it looked like you were spamming and have a virus.

I would always ask for the date and time of when the emails were sent 
that made it look like I had a virus. They always stated that they 
didn't have any. I would then lay into them stating that you are closing 
my port (tied to the account and modem) with no evidence that I have a 
virus. They would then state that the port was closed because of the emails.

This would go on a few times until I would state "So you accusing me of 
spamming, but have no evidence of such." Comcast would reply no, so I 
would ask for them to either A) produce evidence that I have a virus or 
B) open up port 25.

Usually at this point, they would concede and in a few minutes they will 
come back on the line with port 25 being reopened. After a few minutes, 
the modem will update its file, and everything will be kosher again..

I would never back down, and would always get port 25 reopened.

Every time I received these emails, all I had running was Linux with a 
customized iptables script, so chances of a virus are virtually nil.

Good luck.

Dan