[semi-OT] alternatives to FairPoint in Nashua?

dan dan at rastech.com
Mon Dec 7 09:59:07 EST 2009


Ben Scott wrote:
>> ... taking the liberty to add themselves user accounts with sudo access ...
>>     
>
>   This I have trouble believing, just because none of the pole monkeys
> they've sent out seemed to quite know what to do with a computer at
> all.  Indeed, things such as the English language often seem to be a
> struggle for them.  It seems astounding to hear one of them knew
> enough to exploit an unattended root shell!  ;-)
>   
I'm with Ben on this. The one I had on Friday, didn't know what a ping 
was, let alone a trace route.
When I say I was "impressed" with Comcast's support, it was in 
comparison to my expectations,
which were fairly low. They were better then they were in previous 
years. Still nothing like MV's
level.

(True story: Comcast sent a tech to hookup at a client of ours. The 18 
year old tech said he wasn't going to climb the pole, so my business 
partner climbed the pole to hook up service. The same tech couldn't shut 
the door of his van. My partner fixed that, by pulling the mangled cable 
modem parts out of the door track. So, most anything exceeds my 
expectations for Comcast's service.)


I would have called Comcast, or the police, on that tech, right then. 
That was a criminal act.



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