[gnhlug-jobs] Software Engineer position at WSI

[Michael ODonnell]

Resumes may be submitted through me or directly to WSI.

 Note: principals *only*.



 Software Engineer - Media Criticals Team

 Purpose of Position:

    Join a team that will be responsible for the timely resolution of
    customer-reported issues arising from the use of complex software
    applications in broadcast television.  The challenges include
    isolating the problem from incomplete or misleading bug reports within
    large code bases in interrelated applications.  This team focuses
    on issues affecting the customers ability to use the applications
    effectively.  The primary duties will focus on debugging C++ code,
    but there is a component that will develop system monitoring and
    information gathering utilities to assist the Customer Support group
    in proactively addressing situations before they become problems.
    Good communications skills will be needed to obtain the information
    necessary to get to the core of the issue, replicate the problem,
    and interface with other software engineers if necessary.

    You will need to use your communications skills to extract the right
    information directly from customers who are under the gun to produce
    a live show and from in-house customer support representatives who
    are may not have the full story.  You will apply your patience and
    problem-solving aptitude to replicate, isolate and fix software
    defects in fielded applications.  You will be a member of an
    international team sharing responsibility for addressing critical
    issues, developing scripts and programs to monitor system performance
    and health, and resolving long-standing defects.  Your duties lie
    primarily with working on existing code without responsibility for
    developing new features.  This team sits between Customer Service
    and Software Development.

    WSI, the premier provider of data and software for weather
    broadcasters is located in a state-of-the-art facility north
    of Boston.  A wholly-owned subsidiary of Landmark Communications,
    we are a sister company to The Weather Channel.

 Specific Duties:

    The person that fills this position will write software to improve
    the user experience.  The duties include:

    Applying debugging skills to ferret out the causes of critical
    problems.

    Applying an aptitude for and developing emerging skills in debugging
    complex software systems, including OOD and/or component-based design.

    Working within a professional software development process with the
    appropriate checks and balances.

    Coordinating with and developing effective communications with team
    members in other time zones.

    Interfacing with Customer Service Representatives to prioritize the
    work and deliver solutions in a timely manner.

    Interfacing with software engineers in the applications development
    team to ensure robust and integrated solutions.

 Requirements:

    0-2 years commercial experience including hands on with development
    of an interactive multimedia application.

    Solid C++ and understanding of Object Oriented Design

    Comfortable with Linux and other Unix operating systems

    Problem-solving/puzzle-solving mentality

    Ability to juggle multiple tasks simultaneously

    Csh, Bash, Python, Perl script writing

    Strong work ethic

    Patience

    Desire to learn and to share acquired knowledge

    Good documentation and communication skills

    Additional Skills (desired):

    Domain knowledge and experience with weather data