[gnhlug-jobs] Software Engineer position at WSI

[R Scott Harrington]

Good afternoon Michael,
   
  I'm very interested in the abovementioned position. One question I have is would you prefer a text-based or Word formatted resume?
   
  Thank you in advance,
  Scott

Michael ODonnell <michael.odonnell at comcast.net> wrote:
  
Resumes may be submitted through me or directly to WSI.

Note: principals *only*.



Software Engineer - Media Criticals Team

Purpose of Position:

Join a team that will be responsible for the timely resolution of
customer-reported issues arising from the use of complex software
applications in broadcast television. The challenges include
isolating the problem from incomplete or misleading bug reports within
large code bases in interrelated applications. This team focuses
on issues affecting the customers ability to use the applications
effectively. The primary duties will focus on debugging C++ code,
but there is a component that will develop system monitoring and
information gathering utilities to assist the Customer Support group
in proactively addressing situations before they become problems.
Good communications skills will be needed to obtain the information
necessary to get to the core of the issue, replicate the problem,
and interface with other software engineers if necessary.

You will need to use your communications skills to extract the right
information directly from customers who are under the gun to produce
a live show and from in-house customer support representatives who
are may not have the full story. You will apply your patience and
problem-solving aptitude to replicate, isolate and fix software
defects in fielded applications. You will be a member of an
international team sharing responsibility for addressing critical
issues, developing scripts and programs to monitor system performance
and health, and resolving long-standing defects. Your duties lie
primarily with working on existing code without responsibility for
developing new features. This team sits between Customer Service
and Software Development.

WSI, the premier provider of data and software for weather
broadcasters is located in a state-of-the-art facility north
of Boston. A wholly-owned subsidiary of Landmark Communications,
we are a sister company to The Weather Channel.

Specific Duties:

The person that fills this position will write software to improve
the user experience. The duties include:

Applying debugging skills to ferret out the causes of critical
problems.

Applying an aptitude for and developing emerging skills in debugging
complex software systems, including OOD and/or component-based design.

Working within a professional software development process with the
appropriate checks and balances.

Coordinating with and developing effective communications with team
members in other time zones.

Interfacing with Customer Service Representatives to prioritize the
work and deliver solutions in a timely manner.

Interfacing with software engineers in the applications development
team to ensure robust and integrated solutions.

Requirements:

0-2 years commercial experience including hands on with development
of an interactive multimedia application.

Solid C++ and understanding of Object Oriented Design

Comfortable with Linux and other Unix operating systems

Problem-solving/puzzle-solving mentality

Ability to juggle multiple tasks simultaneously

Csh, Bash, Python, Perl script writing

Strong work ethic

Patience

Desire to learn and to share acquired knowledge

Good documentation and communication skills

Additional Skills (desired):

Domain knowledge and experience with weather data

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