FairPoint DNS hijacking?

[M D L]

I wonder if 10.255.255.10 is the address of the modem.  

Michael

On Fri, 14 Dec 2012 10:41:01 -0500
Jim McGinness <Jim.McGinness at att.net> wrote:

> We signed up for Fairpoint DSL on our home line (already had it on a different line, but our hope is that we could discontinue the old one once the new one was working satisfactorily).
> 
> New service, new Westell 7500 modem/router...
> 
> When first connecting, the Westell does the DNS redirect thing to a page that looks a lot like the one you're reporting. They want you to log in with a "supported" browser and OS so you can run an "fpinstall" program that ties your modem to your phone line and removes the built-in block/redirect. I also installed Fairpoint DSL at our place in Maine a few weeks ago and, on that line, the "fpinstall" action was performed by an installation program that came on a CD in the box with the Westell.
> 
> Done once, I have the impression you should not have to do it ever again unless you reset your modem to factory defaults.
> 
> I'm afraid that doesn't provide much light on why it was happening to you on Sunday.
> 
>  -- jmcg
> 
> On Dec 9, 2012, at 17:33, Joshua Judson Rosen <rozzin at geekspace.com> wrote:
> 
> > Anyone else experience FairPoint DNS hijacking, this evening?
> > 
> > Between about 16:00 and 17:00, I got home from the mall and noticed
> > that all of my DNS lookups had started returning 10.255.255.10,
> > which was (and, apparently, *still is*) a webserver serving one page,
> > which reads:
> > 
> >                         [FairPoint logo]
> > 
> >        Welcome to the FairPoint Broadband Service web page.
> >        As part of our commitment to provide superior service
> >        we are improving the security of your broadband connection.
> > 
> >        As such, you have been redirected to the FairPoint Communications
> >        broadband service page to install a security update.
> > 
> >        We apologize for the inconvenience, but your Web Browser (Chrome)
> >        and Operating System (Linux) are not currently compatible with
> >        the DSL Security improvement process.
> > 
> >        If possible, please re-open this page on a Windows XP, Vista or
> >        Windows 7 PC using Internet Explorer.
> > 
> >        If that is not possible, please contact FairPoint Internet
> >        Technical Support for further assistance.
> > 
> >        Residential customers can reach FairPoint Internet Technical
> >        Support at 1.800.240.5019. Business customers can reach
> >        FairPoint Internet Technical Support at 1.800.314.9209.
> > 
> >                 Thank you for allowing us to serve you.
> > 
> > 
> > -- 
> > "Don't be afraid to ask (λf.((λx.xx) (λr.f(rr))))."
> > 
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> 
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