[gnhlug-jobs] Senior Software Engineer position at WSI

[Michael ODonnell]

Resumes may be submitted through me or directly to WSI.
Principals *only*.



 Senior Software Engineer Media Criticals Team

 Purpose of Position:

    Lead a team that is responsible for the timely resolution of
    customer-reported issues arising from the use of complex software
    applications in broadcast television.  The challenges include
    isolating the problem from incomplete or misleading bug reports within
    large code bases in interrelated applications.  This team consists
    of several less-experienced software engineers who will require some
    mentoring.  The team focuses on issues affecting the customers ability
    to use the applications effectively.  The primary duties will focus
    on debugging C++ code, but there is a component that will develop
    system monitoring and information gathering utilities to assist the
    Customer Support group in proactively addressing situations before
    they become problems.  Good communications skills will be needed to
    obtain the information necessary to get to the core of the issue,
    replicate the problem, and interface with other software engineers
    if necessary.

    You will need to use your communications skills to extract the right
    information directly from customers who are under the gun to produce
    a live show and from in-house customer support representatives
    who may not have the full story.  You will apply your patience
    and problem-solving aptitude to replicate, isolate and fix software
    defects in fielded applications, as well as to developing those skills
    in the other team members.  You will be a member of an international
    team sharing responsibility for addressing critical issues, developing
    scripts and programs to monitor system performance and health, and
    resolving long-standing defects.  Your duties lie primarily on working
    with existing code without responsibility for developing new features.
    This team sits between Customer Service and Software Development.

    WSI, the premier provider of data and software for weather
    broadcasters is located in a state-of-the-art facility north
    of Boston.  A wholly-owned subsidiary of Landmark Communications,
    we are a sister company to The Weather Channel.

 Specific Duties:

    The person that fills this position will write software to improve
    the user experience.  The duties include:

    Applying advanced debugging skills to ferret out the causes of
    critical problems.

    Applying an aptitude for and developing emerging skills in debugging
    complex software systems, including OOD and/or component-based design.

    Developing and enhancing debugging skills and techniques in the more
    junior members of the team.

    Working within a professional software development process with the
    appropriate checks and balances.

    Coordinating with and developing effective communications with team
    members in other time zones.

    Interfacing with Customer Service Representatives to prioritize the
    work and deliver solutions in a timely manner.

    Interfacing with software engineers in the applications development
    team to ensure robust and integrated solutions.

 Requirements:

    At least 5 years commercial experience including hands on with
    development of an interactive multimedia (preferably 3d) application.

    Solid C++ and understanding of Object Oriented Design

    Comfortable with Linux and other Unix operating systems

    Problem-solving/puzzle-solving mentality

    Ability to juggle multiple tasks simultaneously

    Csh, Bash, Python, Perl script writing

    Strong work ethic

    Patience

    Ability to teach junior engineers the ropes

    Desire to learn and to share acquired knowledge

    Good documentation and communication skills

    Additional Skills (desired):

    Domain knowledge and experience with weather data

    Experience with Nvidia graphics